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Questions

mayankruhellaNew Member

General Questions

Multiple subscription on same Apple ID, In-App purchase IOS

APPLE ID IS SAMEPlease try to understand my situation by an example.We have three plans on App Store.1. one month2. three months3. one yearI signed up as User A and purchased one month subscription successfully.I logged out from User A and signed up as User B and tried to purchase one month subscription, I got error that subscription is already active.Now again tried to purchase three months plan, purchase is successfull but what happened when I again logged in as User A, then his subscription didn’t get renewed. I am not getting any hook to cancel or expire the User A subscription.Is this default behaviour of the app store in-app purchases, Am I missing something or doing something wrong.Is it really not possible to purchase two subscriptions from same Apple ID and both got renew parallely.Please note these all cases are for same Apple ID.

building-bridges-e3d355New Member

Dashboard & Tools

How to view/download the list of transactions

Hi, I an see the 10 latest transactions in the Overview page (https://app.revenuecat.com/overview). How can I see more than 10, and possibly download them in .csv? (via the website or via the API)

Kevin BunarjoNew Member

General Questions

Update subscriber attribute's IP address

Hi! We’re trying to get the subscriber’s IP Address & Country Code more frequently from the rev cat webhook and had a few questions around that. Looking at the docs (https://www.revenuecat.com/docs/customers/customer-attributes), it looks like we can update either `$ipAddress` or an `$ip` property.Which one of these properties would actually show up in the subscriber attributes section of a webhook request? Does it accept IPv6 or does it only accept IPv4 formats? I read in another doc that country code is automatically pulled from the IP. Which one of those properties is looked at when calculating the country code?Thanks for the help!Best,Kevin

ian-ccb416New Member

General Questions

Purchases.getProducts() not returning on Android

On latest Expo and react-native-purchases, as far as I can tell everything’s still active and I had a purchase back in February so this used to work. Works fine on iOSconst productIds = Object.values(Constants.expoConfig.extra.products[Platform.OS]);console.log('productIds', productIds); // Array of products output correctly// No console.log() or console.error() gets firedtry { const products = await Purchases.getProducts(productIds); console.log('products', products); // Never outputs setProducts(products);} catch (error) { console.error('Failed to get products', error); Sentry.captureException(error);}

moby-bd2f2dNew Member

General Questions

Testing Subscriptions on Testflight & Adjust Events?

Hi There,Is there an easy way to test the subscriptions on TestFlight version and see also the partner integration is correctly working for Adjust? Or do we have to go live with the iOS version on production? Cause this is a bit risky, we have changed all our subscription infrastructure with RevenueCat.And just need to be sure of All Trials, Trial Converted subscriptions cancellations and other events are working well, and also we should see them on Adjust dashboard with our TestFlight version if possible?

bai-feng-01b399New Member

Ionic Failed to build android app

Hello, Team, hope you are doing well.I upgraded revenueCat module to latest one in my ionic/angular project.this is the module in package.json"@revenuecat/purchases-capacitor": "^7.3.1"it’s working on xCode without issue.but I can’t build android build on Android Studio.Execution failed for task ':revenuecat-purchases-capacitor:compileDebugKotlin'.> 'compileDebugJavaWithJavac' task (current target is 17) and 'compileDebugKotlin' task (current target is 19) jvm target compatibility should be set to the same Java version. Consider using JVM toolchain: https://kotl.in/gradle/jvm/toolchain* Try:> Run with --stacktrace option to get the stack trace.> Run with --info or --debug option to get more log output.> Run with --scan to get full insights.This is the error log when building. if I use old package, the android build will work without error."@awesome-cordova-plugins/purchases": "^6.4.0""cordova-plugin-purchases": "^5.5.1" Can anyone help me to resolve this issue?

AlbertNew Member

General Questions

Free trial on Android is empty (Flutter)

Hey, i have configured android base plan with just 1 offer to be trial 7 days but purchase package does not have introductoryPrice information on app store purchases everything works. I have backward compatible base plan but looks like trial is not, why ? I created it last week, is it because of that? In this case how to fix it ? Thanks

nishith-r-sNew Member

General Questions

Does revenue use userdefaults ?

*RevenueCatITMS-91053: Missing API declaration For NSPrivacyAccessedAPICategoryUserDefaultsI have updated the revenuecat dependency to the latest 4.41.2Still there is no mention of the Userdefaults usage in privacy report. Can see privacy report on purchase history. Where as Userdefaults comes under additional data. Should I be manually adding it ? Because we will receive automated mail if we upload it without the complete info.

angel-luisNew Member

Compatibility with Tauri v2

Hello, since Tauri v2 now builds iOS/Android apps, and it doesn’t have any In App Purchase support/plugin, it’s possible to implement RevenueCat in Tauri?

luckspDedicated Member

Dashboard & Tools

Dashboard terminology help?

what are the definitions of:New Customers Active UserWhere do the Active Trials & Active Subscription numbers add up to 28 in your system as an “active user” v the 409 that your tile shows?? I could use some help on definitions….

mayankruhellaNew Member

General Questions

Multiple subscription on same Apple ID, In-App purchase IOS

APPLE ID IS SAMEPlease try to understand my situation by an example.We have three plans on App Store.1. one month2. three months3. one yearI signed up as User A and purchased one month subscription successfully.I logged out from User A and signed up as User B and tried to purchase one month subscription, I got error that subscription is already active.Now again tried to purchase three months plan, purchase is successfull but what happened when I again logged in as User A, then his subscription didn’t get renewed. I am not getting any hook to cancel or expire the User A subscription.Is this default behaviour of the app store in-app purchases, Am I missing something or doing something wrong.Is it really not possible to purchase two subscriptions from same Apple ID and both got renew parallely.Please note these all cases are for same Apple ID.

Kevin BunarjoNew Member

General Questions

Update subscriber attribute's IP address

Hi! We’re trying to get the subscriber’s IP Address & Country Code more frequently from the rev cat webhook and had a few questions around that. Looking at the docs (https://www.revenuecat.com/docs/customers/customer-attributes), it looks like we can update either `$ipAddress` or an `$ip` property.Which one of these properties would actually show up in the subscriber attributes section of a webhook request? Does it accept IPv6 or does it only accept IPv4 formats? I read in another doc that country code is automatically pulled from the IP. Which one of those properties is looked at when calculating the country code?Thanks for the help!Best,Kevin

ian-ccb416New Member

General Questions

Purchases.getProducts() not returning on Android

On latest Expo and react-native-purchases, as far as I can tell everything’s still active and I had a purchase back in February so this used to work. Works fine on iOSconst productIds = Object.values(Constants.expoConfig.extra.products[Platform.OS]);console.log('productIds', productIds); // Array of products output correctly// No console.log() or console.error() gets firedtry { const products = await Purchases.getProducts(productIds); console.log('products', products); // Never outputs setProducts(products);} catch (error) { console.error('Failed to get products', error); Sentry.captureException(error);}

moby-bd2f2dNew Member

General Questions

Testing Subscriptions on Testflight & Adjust Events?

Hi There,Is there an easy way to test the subscriptions on TestFlight version and see also the partner integration is correctly working for Adjust? Or do we have to go live with the iOS version on production? Cause this is a bit risky, we have changed all our subscription infrastructure with RevenueCat.And just need to be sure of All Trials, Trial Converted subscriptions cancellations and other events are working well, and also we should see them on Adjust dashboard with our TestFlight version if possible?

bai-feng-01b399New Member

Ionic Failed to build android app

Hello, Team, hope you are doing well.I upgraded revenueCat module to latest one in my ionic/angular project.this is the module in package.json"@revenuecat/purchases-capacitor": "^7.3.1"it’s working on xCode without issue.but I can’t build android build on Android Studio.Execution failed for task ':revenuecat-purchases-capacitor:compileDebugKotlin'.> 'compileDebugJavaWithJavac' task (current target is 17) and 'compileDebugKotlin' task (current target is 19) jvm target compatibility should be set to the same Java version. Consider using JVM toolchain: https://kotl.in/gradle/jvm/toolchain* Try:> Run with --stacktrace option to get the stack trace.> Run with --info or --debug option to get more log output.> Run with --scan to get full insights.This is the error log when building. if I use old package, the android build will work without error."@awesome-cordova-plugins/purchases": "^6.4.0""cordova-plugin-purchases": "^5.5.1" Can anyone help me to resolve this issue?

nishith-r-sNew Member

General Questions

Does revenue use userdefaults ?

*RevenueCatITMS-91053: Missing API declaration For NSPrivacyAccessedAPICategoryUserDefaultsI have updated the revenuecat dependency to the latest 4.41.2Still there is no mention of the Userdefaults usage in privacy report. Can see privacy report on purchase history. Where as Userdefaults comes under additional data. Should I be manually adding it ? Because we will receive automated mail if we upload it without the complete info.

angel-luisNew Member

Compatibility with Tauri v2

Hello, since Tauri v2 now builds iOS/Android apps, and it doesn’t have any In App Purchase support/plugin, it’s possible to implement RevenueCat in Tauri?

luckspDedicated Member

Dashboard & Tools

Dashboard terminology help?

what are the definitions of:New Customers Active UserWhere do the Active Trials & Active Subscription numbers add up to 28 in your system as an “active user” v the 409 that your tile shows?? I could use some help on definitions….

evoogodNew Member

Facebook ads integration is only sending events from Android app, not iOS

I’m not seeing the majority of my facebook events coming through on the facebook side, all of the events I’ve checked being sent from RevnueCat are coming from the android app.Was wondering if there’s any special setting needed to send these from iOS? Seems like it should all be handled between RevenueCat and Facebook, all other iOS data is flowing properly.

AntoineNew Member

General Questions

Attach custom metadata to a user's payment

Hello,I need to attach some custom metadata to a user’s payment (recurring subscription or a product one time purchase) and receive the data in my webhook. Is there anyway to do this? Sounds like a useful feature, but could not find any answer in the docsThank you

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