Join the discussion and ask questions | RevenueCat Community

Home
- - Knowledge base
  - Welcome Guide
  - About the Community4
Developer Docs
Changelog

Find your answer

SDKs

Get help with your SDK implementation

Dashboards & Tools

Get help with charts, customer timelines, and anything related to the dashboard

Third party integrations

Get help with webhooks, third-party integrations, and attribution providers

General Questions

Find answers to general questions that don't fit other categories

Get started in the community

3,512 Posts
9,677 Replies
5,179 Members

Recently active
Questions

Dashboard & Tools

Where/how to remove a promotional subscription?

The documentation states what I copied below, but in fact there appears to be no control in the dashboard to remove a promotional entitlement: Removing Promotional SubscriptionsGranted entitlements will automatically be removed after expiration. To remove access to an entitlement early, click the :fa-times-circle: icon next to the Granted Entitlement name.(from this page) The event data for the granting of this entitlement clearly indicates it was a promotional: "price": 0,"price_in_purchased_currency": 0,"product_id": "rc_promo_Premium_lifetime","purchased_at_ms": 1712048102051,"store": "PROMOTIONAL","takehome_percentage": 1,"transaction_id": "07cfd55a01f61543a7e525bcf8bf9950" Please tell me where/how to remove a promotional subscription from a customer.Thank you.

sajith-5bdcbdNew Member

General Questions

I want to connect my webhook with play store app

I configured a webhook using Revenucat and linked it to my Laravel backend. When I tested it with Revenucat's "send test with webhook" option, the request was sent to the backend and returned a 200 status code. However, when I tried it with our application on the Play Store, the webhook didn't work, and the request wasn't sent to the backend. I'm developing the mobile app using Flutter. What could be causing this issue?

sajith-5bdcbdNew Member

General Questions

I want to connect my webhook with play store app

I configured a webhook using Revenucat and linked it to my Laravel backend. When I tested it with Revenucat's "send test with webhook" option, the request was sent to the backend and returned a 200 status code. However, when I tried it with our application on the Play Store, the webhook didn't work, and the request wasn't sent to the backend. I'm developing the mobile app using Flutter. What could be causing this issue? how can playstore know the correct webhook.?

talkkitNew Member

General Questions

How to configure subscription with multiple offers

Hi all,I’m launching a subscription service that consist of a premium subscription with the possibility to purchase it monthly, 3-monthly and annual.I’d like to offer also two intro promotion:single purchase of a month subscription for a very discounted price, if you have a promo code single purchase of a month, 3 month or year subscription for a discounted price + a free trial of 1 week, otherwiseI’d also like to offer the second option to the people who bought the first one after their month finished.These offer are not renewing, so at the end the base price will show up. The problem is that I cannot figure out how to configure these subscription on both google and app store.Any help is appreciated.

talkkitNew Member

Custom product offering in paywall page

Hi, I’d like to use the purchase_ui library in flutter but as stated in the docs you can only pass a offering as parameter to the Paywall widget.For my use case I need more customization, is there a way to pass a list of StoreProductDiscount (Apple) or SubscriptionOption (Android) ?

benzhipeng-200bc2New Member

How to change custom package title

How to change once_pro to custom title

s-h-44eefeNew Member

Dashboard & Tools

Looking for URL to send my mobile app subscribers to their mobile device subscription settings

Looking for RevenueCat URL to send my mobile app subscribers to their mobile device subscription settings. Where can I find these?

General Questions

Possible downsides of using RevenueCat without creating products?

Hi there, we are refactoring the way we do in-app purchases on Google Play, and from the RevenueCat documentation I see that we can use RevenueCat without creating products 1-1 for every Google Play product we have. The information is limited so I wonder: What are the downsides to not defining products in RevenueCat, when we are not using entitlements or offerings?

mitch-596c01New Member

iOS Payment Sheet not appearing

I’m trying to test making a purchase on iOS but the purchasePackage method just hangs and does not resolve or throw and error. I’m currently using a physicial device with iOS 17.4.1, I’m using capacitor in vue 3 with @revenuecat/purchases-capacitor 7.5.9. My xCode is 15.2. I’m able to get the offerings no problem and pass it to the purchasePackage method but nothing happens, the payment sheet does not appear. I left if for like 10 minutes and it still did not appear or throw an error. Any help would be appreciated

t1estoNew Member

why is offering an "error type"

static func availableOfferingWithIdentifier(_ id: String) -> Offering{ Purchases.shared.getOfferings { offering, error in if let offerMatchingID = offering!.offering(identifier: id){ return offerMatchingID } } }Trying to display a Paywall for my offering with an identifier. produces error why doesn't the closure “offering” realise it’s own type?

sajith-5bdcbdNew Member

General Questions

I want to connect my webhook with play store app

I configured a webhook using Revenucat and linked it to my Laravel backend. When I tested it with Revenucat's "send test with webhook" option, the request was sent to the backend and returned a 200 status code. However, when I tried it with our application on the Play Store, the webhook didn't work, and the request wasn't sent to the backend. I'm developing the mobile app using Flutter. What could be causing this issue? how can playstore know the correct webhook.?

talkkitNew Member

General Questions

How to configure subscription with multiple offers

Hi all,I’m launching a subscription service that consist of a premium subscription with the possibility to purchase it monthly, 3-monthly and annual.I’d like to offer also two intro promotion:single purchase of a month subscription for a very discounted price, if you have a promo code single purchase of a month, 3 month or year subscription for a discounted price + a free trial of 1 week, otherwiseI’d also like to offer the second option to the people who bought the first one after their month finished.These offer are not renewing, so at the end the base price will show up. The problem is that I cannot figure out how to configure these subscription on both google and app store.Any help is appreciated.

talkkitNew Member

Custom product offering in paywall page

Hi, I’d like to use the purchase_ui library in flutter but as stated in the docs you can only pass a offering as parameter to the Paywall widget.For my use case I need more customization, is there a way to pass a list of StoreProductDiscount (Apple) or SubscriptionOption (Android) ?

benzhipeng-200bc2New Member

How to change custom package title

How to change once_pro to custom title

s-h-44eefeNew Member

Dashboard & Tools

Looking for URL to send my mobile app subscribers to their mobile device subscription settings

Looking for RevenueCat URL to send my mobile app subscribers to their mobile device subscription settings. Where can I find these?

General Questions

Possible downsides of using RevenueCat without creating products?

Hi there, we are refactoring the way we do in-app purchases on Google Play, and from the RevenueCat documentation I see that we can use RevenueCat without creating products 1-1 for every Google Play product we have. The information is limited so I wonder: What are the downsides to not defining products in RevenueCat, when we are not using entitlements or offerings?

mitch-596c01New Member

iOS Payment Sheet not appearing

I’m trying to test making a purchase on iOS but the purchasePackage method just hangs and does not resolve or throw and error. I’m currently using a physicial device with iOS 17.4.1, I’m using capacitor in vue 3 with @revenuecat/purchases-capacitor 7.5.9. My xCode is 15.2. I’m able to get the offerings no problem and pass it to the purchasePackage method but nothing happens, the payment sheet does not appear. I left if for like 10 minutes and it still did not appear or throw an error. Any help would be appreciated

t1estoNew Member

why is offering an "error type"

static func availableOfferingWithIdentifier(_ id: String) -> Offering{ Purchases.shared.getOfferings { offering, error in if let offerMatchingID = offering!.offering(identifier: id){ return offerMatchingID } } }Trying to display a Paywall for my offering with an identifier. produces error why doesn't the closure “offering” realise it’s own type?

Mark WalshNew Member

General Questions

Calling v1/receipts multiple times when migrating users

Hello:I have a migration script - is it safe to call this endpoint multiple times for the same user (just in case something goes wrong on my end) Thanks,

geoheiNew Member

General Questions

Subscription shows "Waitig for Review" since days!

Hello.Apple - App Store Connect.I added new subscriptions to my app. The status for subscription itself and App Store Localization shows “Waiting for Review” since 5 days now.The app was approved within 24 hours is not functional as designed due missing subscriptions.Is there anything I can do?App Store Connect changes sometimes design and setup. Is there possibly a common mistake I could have made?Many thanks,

System Status

Check our status page for current and historical uptime for our API and dashboard.

View the status page

User leaderboard

Show full leaderboard

Questions about the community

Should I post here or contact RevenueCat support?

Building apps can be tough, but we're here to help where we can!

Read more

What should I include when asking a question?

For the community to be effective in resolving your issue, it's important that you provide relevant information.

Read more

What does RevenueCat do?

RevenueCat handles your in-app purchase infrastructure, so you can focus on building your app.

Read developer docs

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

‏‏‎ ‎

Authenticate with RevenueCat

Log in to the Community

‏‏‎ ‎

Authenticate with RevenueCat

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK