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Questions

talkkitNew Member

General Questions

How to configure subscription with multiple offers

Hi all,I’m launching a subscription service that consist of a premium subscription with the possibility to purchase it monthly, 3-monthly and annual.I’d like to offer also two intro promotion:single purchase of a month subscription for a very discounted price, if you have a promo code single purchase of a month, 3 month or year subscription for a discounted price + a free trial of 1 week, otherwiseI’d also like to offer the second option to the people who bought the first one after their month finished.These offer are not renewing, so at the end the base price will show up. The problem is that I cannot figure out how to configure these subscription on both google and app store.Any help is appreciated.

StorologyNew Member

Third-Party Integrations

RevenueCat's MixPanel integration changes your user's location on MixPanel

@kaitlin This is the second post related to the same issue: This time, I’m a 1000% sure there is an issue on the RevenueCat part of the integration.I did tests and when RevenueCat sends an event to MixPanel or update my users profile in MixPanel it also changes the User’s location to its servers location: Ashburn, Virginia, USA.The support team has not been able to help me fix it yet and that’s why I’m here again, to try to reach more people from RevenueCat’s team to help me escalate this.To all RevenueCat users, please if your source of truth is MixPanel and you need to know where are your users from, I suggest you to review correctly the information, compare your events location vs the user’s location in MixPanel, if they are different and the user’s location is Ashburn Virginia USA, I request you help me bump this post.Thanks all in advance.

neurture_appNew Member

General Questions

Disparity between RC purchases and mixpanel event for purchase

I have a Mixpanel event that tracks anytime a user has selected a plan and then presses the button to apply that plan or purchase it. The numbers for those events are much higher than the numbers I’m seeing in RC. Why would this be?I’m guessing it could be from when users cancel the action after they get their native UI element popping up to actually make the purchase. If this is the case, can I track that cancel event somehow? Or can I track the actual purchase event from that native UI element? Additionally, if this is the case, what would be an acceptable/expected rate of users backing out from this screen? I want to be sure that there isn’t something else happening here.

my-username-d75411New Member

How many days until a monthly subscription is renewed?

my-username-d75411New Member

Invoices

I am trying to use invoices api for my iOS app to verify payments.It’s unclear to me if the invoices api is in beta or not due to seemingly conflicting information.In the RevenueCat Documentation “RevenueCat Billing … currently in beta”: In the API V2 Documentation In the above screenshot we don’t see any warning for beta use. Is this api get request reliable for production use to verify how many invoices have been processed by a given customer? If yes, how long until after the payment is processed do the invoices updates (minutes/hours/days?). Also what is the lifetime of invoices. Do they never expire? Thanks

s-h-44eefeNew Member

Dashboard & Tools

Looking for URL to send my mobile app subscribers to their mobile device subscription settings

Looking for RevenueCat URL to send my mobile app subscribers to their mobile device subscription settings. Where can I find these?

RevCatUser123New Member

Integrating Firebase Analytics.logTransaction function

The Firebase iOS documentation shows the following: If you're using StoreKit 2, use the following code to log IAP events.func purchaseSomeProduct(_ product: Product) { // Purchase a Product. This is mostly standard boilerplate StoreKit 2 // code, except for the Analytics.logTransaction() call. let result = try await product.purchase() switch result { case .success(let verification): let transaction = try checkVerified(verification) // Call this Firebase API to log the in-app purchase event. Analytics.logTransaction(transaction) await transaction.finish() ...}Given that RevenueCat does a fantastic job of abstracting away the complexity of StoreKit, is it still possible to call `Analytics.logTransaction(...)` after a purchase but before `transaction.finish()`?

t1estoNew Member

why is offering an "error type"

static func availableOfferingWithIdentifier(_ id: String) -> Offering{ Purchases.shared.getOfferings { offering, error in if let offerMatchingID = offering!.offering(identifier: id){ return offerMatchingID } } }Trying to display a Paywall for my offering with an identifier. produces error why doesn't the closure “offering” realise it’s own type?

Mark WalshNew Member

General Questions

Calling v1/receipts multiple times when migrating users

Hello:I have a migration script - is it safe to call this endpoint multiple times for the same user (just in case something goes wrong on my end) Thanks,

mitch-596c01New Member

iOS Payment Sheet not appearing

I’m trying to test making a purchase on iOS but the purchasePackage method just hangs and does not resolve or throw and error. I’m currently using a physicial device with iOS 17.4.1, I’m using capacitor in vue 3 with @revenuecat/purchases-capacitor 7.5.9. My xCode is 15.2. I’m able to get the offerings no problem and pass it to the purchasePackage method but nothing happens, the payment sheet does not appear. I left if for like 10 minutes and it still did not appear or throw an error. Any help would be appreciated

talkkitNew Member

General Questions

How to configure subscription with multiple offers

Hi all,I’m launching a subscription service that consist of a premium subscription with the possibility to purchase it monthly, 3-monthly and annual.I’d like to offer also two intro promotion:single purchase of a month subscription for a very discounted price, if you have a promo code single purchase of a month, 3 month or year subscription for a discounted price + a free trial of 1 week, otherwiseI’d also like to offer the second option to the people who bought the first one after their month finished.These offer are not renewing, so at the end the base price will show up. The problem is that I cannot figure out how to configure these subscription on both google and app store.Any help is appreciated.

StorologyNew Member

Third-Party Integrations

RevenueCat's MixPanel integration changes your user's location on MixPanel

@kaitlin This is the second post related to the same issue: This time, I’m a 1000% sure there is an issue on the RevenueCat part of the integration.I did tests and when RevenueCat sends an event to MixPanel or update my users profile in MixPanel it also changes the User’s location to its servers location: Ashburn, Virginia, USA.The support team has not been able to help me fix it yet and that’s why I’m here again, to try to reach more people from RevenueCat’s team to help me escalate this.To all RevenueCat users, please if your source of truth is MixPanel and you need to know where are your users from, I suggest you to review correctly the information, compare your events location vs the user’s location in MixPanel, if they are different and the user’s location is Ashburn Virginia USA, I request you help me bump this post.Thanks all in advance.

neurture_appNew Member

General Questions

Disparity between RC purchases and mixpanel event for purchase

I have a Mixpanel event that tracks anytime a user has selected a plan and then presses the button to apply that plan or purchase it. The numbers for those events are much higher than the numbers I’m seeing in RC. Why would this be?I’m guessing it could be from when users cancel the action after they get their native UI element popping up to actually make the purchase. If this is the case, can I track that cancel event somehow? Or can I track the actual purchase event from that native UI element? Additionally, if this is the case, what would be an acceptable/expected rate of users backing out from this screen? I want to be sure that there isn’t something else happening here.

my-username-d75411New Member

How many days until a monthly subscription is renewed?

my-username-d75411New Member

Invoices

I am trying to use invoices api for my iOS app to verify payments.It’s unclear to me if the invoices api is in beta or not due to seemingly conflicting information.In the RevenueCat Documentation “RevenueCat Billing … currently in beta”: In the API V2 Documentation In the above screenshot we don’t see any warning for beta use. Is this api get request reliable for production use to verify how many invoices have been processed by a given customer? If yes, how long until after the payment is processed do the invoices updates (minutes/hours/days?). Also what is the lifetime of invoices. Do they never expire? Thanks

s-h-44eefeNew Member

Dashboard & Tools

Looking for URL to send my mobile app subscribers to their mobile device subscription settings

Looking for RevenueCat URL to send my mobile app subscribers to their mobile device subscription settings. Where can I find these?

RevCatUser123New Member

Integrating Firebase Analytics.logTransaction function

The Firebase iOS documentation shows the following: If you're using StoreKit 2, use the following code to log IAP events.func purchaseSomeProduct(_ product: Product) { // Purchase a Product. This is mostly standard boilerplate StoreKit 2 // code, except for the Analytics.logTransaction() call. let result = try await product.purchase() switch result { case .success(let verification): let transaction = try checkVerified(verification) // Call this Firebase API to log the in-app purchase event. Analytics.logTransaction(transaction) await transaction.finish() ...}Given that RevenueCat does a fantastic job of abstracting away the complexity of StoreKit, is it still possible to call `Analytics.logTransaction(...)` after a purchase but before `transaction.finish()`?

t1estoNew Member

why is offering an "error type"

static func availableOfferingWithIdentifier(_ id: String) -> Offering{ Purchases.shared.getOfferings { offering, error in if let offerMatchingID = offering!.offering(identifier: id){ return offerMatchingID } } }Trying to display a Paywall for my offering with an identifier. produces error why doesn't the closure “offering” realise it’s own type?

Mark WalshNew Member

General Questions

Calling v1/receipts multiple times when migrating users

Hello:I have a migration script - is it safe to call this endpoint multiple times for the same user (just in case something goes wrong on my end) Thanks,

mitch-596c01New Member

iOS Payment Sheet not appearing

I’m trying to test making a purchase on iOS but the purchasePackage method just hangs and does not resolve or throw and error. I’m currently using a physicial device with iOS 17.4.1, I’m using capacitor in vue 3 with @revenuecat/purchases-capacitor 7.5.9. My xCode is 15.2. I’m able to get the offerings no problem and pass it to the purchasePackage method but nothing happens, the payment sheet does not appear. I left if for like 10 minutes and it still did not appear or throw an error. Any help would be appreciated

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