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Questions

oleksandr_romanowskyiNew Member

Production iOS App White Screen of Death - Test Flight and Dev Environment working

Our testflight apps and local dev app works just fine. The IOS and android version are showing White Screen of Death on visiting screen with Purchases. It worked before but now it doesnt. The app freezes with white screen on each visit of purchase screen by any user.

dips2332New Member

How can I create a customer manually?

I have tried to hit the https://api.revenuecat.com/v1/subscribers/{userId} endpoint and I receive data back, as the https://www.revenuecat.com/reference/subscribers api docs show: Get OR create a subscriberIf the provided app_user_id doesn't exists, a new subscriber will be created with the App User Id. However, when I go to my customers page I do not see that customer having been created. How can I achieve this? What I’m ultimately trying to achieve is to provide a user with access to my app without them needing to make a purchase, however in order to set a promotional entitlement it would appear the user needs to already be created.Any ideas?

moby-bd2f2dNew Member

General Questions

More than one initial purchase???

Hi All, We have more than one Direct Subscription packages on our paywall like Weekly, Monthly and Annual. But there is only one place on Revenuecat and Adjust integration?This means we are not able to track these events on Adjust and also the renewals of these subscription events :(

RC SupportRevenueCat Staff

Unity 6.9.5SDK

Dependency Updates BillingClient has been updated to version 6.2.1 [AUTOMATIC BUMP] Updates purchases-hybrid-common to 10.6.1 (#454) via RevenueCat Git Bot (@RCGitBot) Android 7.10.1 Android 7.10.0 Android 7.9.0 iOS 4.41.2 iOS 4.41.1 iOS 4.41.0 [AUTOMATIC BUMP] Updates purchases-hybrid-common to 10.5.1 (#452) via RevenueCat Git Bot (@RCGitBot) Android 7.10.1 Android 7.10.0 Android 7.9.0 iOS 4.41.2 iOS 4.41.1 iOS 4.41.0 [AUTOMATIC BUMP] Updates purchases-hybrid-common to 10.4.2 (#448) via RevenueCat Git Bot (@RCGitBot) Android 7.10.1 Android 7.10.0 Android 7.9.0 iOS 4.41.2 iOS 4.41.1 iOS 4.41.0 Other Changes Remove outdated Amazon note in README (#449) via Toni Rico (@tonidero) To view new release, visit https://github.com/RevenueCat/purchases-unity/releases/tag/6.9.5

yafim-simanovsky-f0cedcNew Member

addCustomerInfoUpdateListener not working on React Native Android

Hi all,As far as I can tell from the forums and docs, this is supposed to work in terms of setting some automatic updating of the customerInfo via listeners, but I can’t make it work in my app (React Native android). referring to addCustomerInfoUpdateListener() in this case..https://www.revenuecat.com/docs/customers/customer-info#listening-for-customerinfo-updates Purchases.getCustomerInfo() works but the listener which is supposed to update once the subscription time is over (5 minutes in test mode), isn’t triggering anything. I’m not sure if this really has been resolved or not and would love for someone to point to some working example that I can understand, besides the docs which are relatively minimal for this use case. The only thing I can think of now is to have a 5 minute setTimeout() in my app but that seems far from ideal.. :/

mujiNew Member

[UNITY] How can I save user's email from Firebase to RevenueCat as the email attribute

Hi, I attached line of codes below, how can I send the email I get from Firebase to RevenueCat as the user’s email attribute.

alex0401New Member

Error: There is an issue with your configuration. Check the underlying error for more details.

Hey Everyone,I have a problem, I get this Error when I try to fetch Products: Error: There is an issue with your configuration. Check the underlying error for more details.This Happens with Android.I tried to look up the problem but couldn’t find a specific solution. any help from anyone? This is my code:

thecodingspriteHelper

Offerings not empty but storeproduct.subscriptionperiod returning nil

Hi there,I have checked that my offerings are not nil & I can fetch all other data so far, but the subscriptionPeriod is throwing nil every time & I am stuck at what else to do. import SwiftUIimport RevenueCatstruct PaywallView: View { @Environment(\.dismiss) private var dismiss @State var currentOffering: Offering? var body: some View { NavigationView { VStack { // Header VStack { Text("🌟 My Yarn Pal Pro 🌟") .padding(.top) // Close Button HStack { Button { dismiss() } label: { Image(systemName: "multiply") } .padding(.horizontal) Spacer() } } .ignoresSafeArea()

user1234GenieNew Member

Purchase not working on EAS Build Dev mode IOS

I am using EAS Build development IOS (not simulator) and when making a purchase and filling out apple ID sign in info, I get the following error:[Error: There was a problem with the App Store.]I have filled out all forms, agreements, tax info, and bank info on Apple Store Connect.I am wondering why this error is happening. Here is my code to make the purchase: const handlePurchase = async (num) => { try { const { customerInfo } = await Purchases.purchaseStoreProduct(product); console.log(customerInfo); } catch (e) { if (!e.userCancelled) { console.log(e); } else { Alert.alert("Cancelled", "Purchase has been cancelled."); } } };

patrikwoNew Member

General Questions

Sometimes my customers get an unknown backend error

Sometimes my customers get the following error while attempting to make a purchase: “There was an unknown backend error. The API key is not intended for the Platform.” with the error code 7810. I can’t find any solutions online so I decided to ask how I should handle this here.

oleksandr_romanowskyiNew Member

Production iOS App White Screen of Death - Test Flight and Dev Environment working

Our testflight apps and local dev app works just fine. The IOS and android version are showing White Screen of Death on visiting screen with Purchases. It worked before but now it doesnt. The app freezes with white screen on each visit of purchase screen by any user.

dips2332New Member

How can I create a customer manually?

I have tried to hit the https://api.revenuecat.com/v1/subscribers/{userId} endpoint and I receive data back, as the https://www.revenuecat.com/reference/subscribers api docs show: Get OR create a subscriberIf the provided app_user_id doesn't exists, a new subscriber will be created with the App User Id. However, when I go to my customers page I do not see that customer having been created. How can I achieve this? What I’m ultimately trying to achieve is to provide a user with access to my app without them needing to make a purchase, however in order to set a promotional entitlement it would appear the user needs to already be created.Any ideas?

moby-bd2f2dNew Member

General Questions

More than one initial purchase???

Hi All, We have more than one Direct Subscription packages on our paywall like Weekly, Monthly and Annual. But there is only one place on Revenuecat and Adjust integration?This means we are not able to track these events on Adjust and also the renewals of these subscription events :(

yafim-simanovsky-f0cedcNew Member

addCustomerInfoUpdateListener not working on React Native Android

Hi all,As far as I can tell from the forums and docs, this is supposed to work in terms of setting some automatic updating of the customerInfo via listeners, but I can’t make it work in my app (React Native android). referring to addCustomerInfoUpdateListener() in this case..https://www.revenuecat.com/docs/customers/customer-info#listening-for-customerinfo-updates Purchases.getCustomerInfo() works but the listener which is supposed to update once the subscription time is over (5 minutes in test mode), isn’t triggering anything. I’m not sure if this really has been resolved or not and would love for someone to point to some working example that I can understand, besides the docs which are relatively minimal for this use case. The only thing I can think of now is to have a 5 minute setTimeout() in my app but that seems far from ideal.. :/

mujiNew Member

[UNITY] How can I save user's email from Firebase to RevenueCat as the email attribute

Hi, I attached line of codes below, how can I send the email I get from Firebase to RevenueCat as the user’s email attribute.

alex0401New Member

Error: There is an issue with your configuration. Check the underlying error for more details.

Hey Everyone,I have a problem, I get this Error when I try to fetch Products: Error: There is an issue with your configuration. Check the underlying error for more details.This Happens with Android.I tried to look up the problem but couldn’t find a specific solution. any help from anyone? This is my code:

user1234GenieNew Member

Purchase not working on EAS Build Dev mode IOS

I am using EAS Build development IOS (not simulator) and when making a purchase and filling out apple ID sign in info, I get the following error:[Error: There was a problem with the App Store.]I have filled out all forms, agreements, tax info, and bank info on Apple Store Connect.I am wondering why this error is happening. Here is my code to make the purchase: const handlePurchase = async (num) => { try { const { customerInfo } = await Purchases.purchaseStoreProduct(product); console.log(customerInfo); } catch (e) { if (!e.userCancelled) { console.log(e); } else { Alert.alert("Cancelled", "Purchase has been cancelled."); } } };

patrikwoNew Member

General Questions

Sometimes my customers get an unknown backend error

Sometimes my customers get the following error while attempting to make a purchase: “There was an unknown backend error. The API key is not intended for the Platform.” with the error code 7810. I can’t find any solutions online so I decided to ask how I should handle this here.

wuhao-wechat-w953999109New Member

i can pay in testflight, can't in prod, why?

i can pay in testflight, can't in prod, why?

scott-flear-c4c300New Member

Dashboard & Tools

No hard paywall?

We use react native and want a hard paywall. The issue is a user does the onboarding flow > sees paywall > can swipe down or press “x” and it goes. Even if a user goes off the app then back on, the paywall won’t pop up again. Is revenuecat paywalls only worth doing for freemium business models? If so this should be highlighted upfront.

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RevenueCat handles your in-app purchase infrastructure, so you can focus on building your app.

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