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3,447 Posts
9,532 Replies
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Questions

Kevin BunarjoNew Member

General Questions

Update subscriber attribute's IP address

Hi! We’re trying to get the subscriber’s IP Address & Country Code more frequently from the rev cat webhook and had a few questions around that. Looking at the docs (https://www.revenuecat.com/docs/customers/customer-attributes), it looks like we can update either `$ipAddress` or an `$ip` property.Which one of these properties would actually show up in the subscriber attributes section of a webhook request? Does it accept IPv6 or does it only accept IPv4 formats? I read in another doc that country code is automatically pulled from the IP. Which one of those properties is looked at when calculating the country code?Thanks for the help!Best,Kevin

oleksandr-musatkin-f076c5New Member

General Questions

Google Play Console Internal Testing

Hello community 👋 I have my app only in internal testing track in Google Play Console. Is it possible to start integration with RevenueCat at this stage? I.e. when my app at internal testing track at Google Play Console. For some reason FlutterFlow guide mentions closed track for Revenue Cat integration. But to promote my app to closed testing from internal testing Google now asks details about paid part of my app, also Google wants to review my app before promoting to closed track. Best regards,Oleksandr

ep16New Member

How to check active entitlements using API

Is there any way using the v1 (or v2) API to check more directly whether an entitlement is active? The SDK has something like if !customerInfo!.entitlements.active.isEmpty but it seems like the API just returns something like: "entitlements" : { "premium" : { "expires_date" : "2024-04-23T14:43:37Z", "grace_period_expires_date" : null, "product_identifier" : "monthly", "purchase_date" : "2024-04-23T14:38:37Z" } when hitting the GET /subscriber endpoint. This means I have to check the expires_date against Date.now() or something like that which feels clunky rather than having the attribute calculated directly on the API.

florian-35284dNew Member

General Questions

[Documentation] Broken link GET /subscribers

Hello, I’m following this https://www.revenuecat.com/docs/integrations/webhooks#syncing-subscription-status however the link for the GET /subscribers documentation is broken (https://www.revenuecat.com/docs/api-v2/overview#subscribers) .Where can I access this information?

MRTNewcomer

Do I have to archive iOS app before products show up?

Neither Purchases.getCustomerInfo or Purchases.getProducts display the products.I did the Entitlements and Products on App Store Connect first and then imported them so I know the names are correct. My only assumption now is that I am required to upload the archive build to App Store Connect before this will work maybe.async subscriptionStatus() { try { const customerInfo = await Purchases.getCustomerInfo(); console.log('customerInfo ', customerInfo); } catch (error) { console.log('customerInfo error ', error); } try { const productIds = ['enterprise_sub_v2', 'professional_sub_v2', 'starter_sub_v2']; const products = await Purchases.getProducts({ productIdentifiers: productIds, type: PRODUCT_CATEGORY.SUBSCRIPTION, }); console.log('products ', products); } catch (error) { console.log('products error ', error); } } async restorePurchases() { try { const customerInfo = await Purchases.restorePurchases(

michael-gredenberg-33fd62New Member

General Questions

How to duplicate a paywall?

I made a paywall with localisations for multiple languages. Now I would like to “experiment” with some changes on this paywall but it is “life” in my app.Is there any way to duplicate a paywall (to use it for another offering) and experiment with changes on it?I dont want to make the second paywall from scratch.

RC SupportRevenueCat Staff

Android 7.10.0SDK

New Features Update BillingClient version to 6.2.1 (#1680) via Cesar de la Vega (@vegaro) Dependency Updates Bump fastlane-plugin-revenuecat_internal from f88dcd4 to dd5e21f (#1686) via dependabot[bot] (@dependabot[bot]) Bump fastlane-plugin-revenuecat_internal from 1e62420 to f88dcd4 (#1681) via dependabot[bot] (@dependabot[bot]) Other Changes Only update docs index on latest stable releases (#1676) via Toni Rico (@tonidero) To view new release, visit https://github.com/RevenueCat/purchases-android/releases/tag/7.10.0

jay21New Member

General Questions

Confused about entitlements, products and offerings for tiered feature sets

Hello. I’m a bit confused about how to organize everything and was hoping to get some tips for best practices.My app has:Three subscription tiers (Are these “entitlements”?) Basic Pro Platinum Two subscription types for each platform: Monthly and annually (Are these “products” ?) android_basic_monthly, ios_basic_monthly android_basic_annaul, ios_basic_annual android_pro_monthly, ios_pro_monthly ...and so on Feature sets in each tier that inherit features from lower tiers (Are these “offerings”?) Basic: Remove ads, custom avatar Pro: All Basic features plus Feature A, Feature B, Feature C Platinum: All Basic and Pro features plus Feature D and Feature E If the feature sets for each tier are not offerings, then how are they represented in a Revenuecat payload/metada and where can I manage them on Revenuecat?

tapmaxalfNew Member

General Questions

Can't get purchases when play console review happens - Flutter/Android

Im using RevenueCat Flutter package to implement subscriptions . When i’ve uploaded a build to the internal testing track on Google Play Console and added myself as a tester everything works perfectly and i can subscribe. However when i’ve uploaded the exact same build to production, the app review team are seeing the attached error message. Anyone got any ideas why this is happening?

david-levey-602ecfNewcomer

Multiple Subscriptions per account

My app has a paywall post login - I need to be able to have the following : Person A has a google/apple account - uses App Account A - needs a subscriptionPerson B has a google/apple account - uses App Account A - needs a subscriptionPerson A has a google account - has Account A and Account B - needs a subscription for both is this possible with RevenueCat?

Kevin BunarjoNew Member

General Questions

Update subscriber attribute's IP address

Hi! We’re trying to get the subscriber’s IP Address & Country Code more frequently from the rev cat webhook and had a few questions around that. Looking at the docs (https://www.revenuecat.com/docs/customers/customer-attributes), it looks like we can update either `$ipAddress` or an `$ip` property.Which one of these properties would actually show up in the subscriber attributes section of a webhook request? Does it accept IPv6 or does it only accept IPv4 formats? I read in another doc that country code is automatically pulled from the IP. Which one of those properties is looked at when calculating the country code?Thanks for the help!Best,Kevin

ep16New Member

How to check active entitlements using API

Is there any way using the v1 (or v2) API to check more directly whether an entitlement is active? The SDK has something like if !customerInfo!.entitlements.active.isEmpty but it seems like the API just returns something like: "entitlements" : { "premium" : { "expires_date" : "2024-04-23T14:43:37Z", "grace_period_expires_date" : null, "product_identifier" : "monthly", "purchase_date" : "2024-04-23T14:38:37Z" } when hitting the GET /subscriber endpoint. This means I have to check the expires_date against Date.now() or something like that which feels clunky rather than having the attribute calculated directly on the API.

florian-35284dNew Member

General Questions

[Documentation] Broken link GET /subscribers

Hello, I’m following this https://www.revenuecat.com/docs/integrations/webhooks#syncing-subscription-status however the link for the GET /subscribers documentation is broken (https://www.revenuecat.com/docs/api-v2/overview#subscribers) .Where can I access this information?

MRTNewcomer

Do I have to archive iOS app before products show up?

Neither Purchases.getCustomerInfo or Purchases.getProducts display the products.I did the Entitlements and Products on App Store Connect first and then imported them so I know the names are correct. My only assumption now is that I am required to upload the archive build to App Store Connect before this will work maybe.async subscriptionStatus() { try { const customerInfo = await Purchases.getCustomerInfo(); console.log('customerInfo ', customerInfo); } catch (error) { console.log('customerInfo error ', error); } try { const productIds = ['enterprise_sub_v2', 'professional_sub_v2', 'starter_sub_v2']; const products = await Purchases.getProducts({ productIdentifiers: productIds, type: PRODUCT_CATEGORY.SUBSCRIPTION, }); console.log('products ', products); } catch (error) { console.log('products error ', error); } } async restorePurchases() { try { const customerInfo = await Purchases.restorePurchases(

michael-gredenberg-33fd62New Member

General Questions

How to duplicate a paywall?

I made a paywall with localisations for multiple languages. Now I would like to “experiment” with some changes on this paywall but it is “life” in my app.Is there any way to duplicate a paywall (to use it for another offering) and experiment with changes on it?I dont want to make the second paywall from scratch.

jay21New Member

General Questions

Confused about entitlements, products and offerings for tiered feature sets

Hello. I’m a bit confused about how to organize everything and was hoping to get some tips for best practices.My app has:Three subscription tiers (Are these “entitlements”?) Basic Pro Platinum Two subscription types for each platform: Monthly and annually (Are these “products” ?) android_basic_monthly, ios_basic_monthly android_basic_annaul, ios_basic_annual android_pro_monthly, ios_pro_monthly ...and so on Feature sets in each tier that inherit features from lower tiers (Are these “offerings”?) Basic: Remove ads, custom avatar Pro: All Basic features plus Feature A, Feature B, Feature C Platinum: All Basic and Pro features plus Feature D and Feature E If the feature sets for each tier are not offerings, then how are they represented in a Revenuecat payload/metada and where can I manage them on Revenuecat?

tapmaxalfNew Member

General Questions

Can't get purchases when play console review happens - Flutter/Android

Im using RevenueCat Flutter package to implement subscriptions . When i’ve uploaded a build to the internal testing track on Google Play Console and added myself as a tester everything works perfectly and i can subscribe. However when i’ve uploaded the exact same build to production, the app review team are seeing the attached error message. Anyone got any ideas why this is happening?

david-levey-602ecfNewcomer

Multiple Subscriptions per account

My app has a paywall post login - I need to be able to have the following : Person A has a google/apple account - uses App Account A - needs a subscriptionPerson B has a google/apple account - uses App Account A - needs a subscriptionPerson A has a google account - has Account A and Account B - needs a subscription for both is this possible with RevenueCat?

AntoineNew Member

General Questions

Attach custom metadata to a user's payment

Hello,I need to attach some custom metadata to a user’s payment (recurring subscription or a product one time purchase) and receive the data in my webhook. Is there anyway to do this? Sounds like a useful feature, but could not find any answer in the docsThank you

SwiftedMindNew Member

General Questions

v1/subscribers endpoint returns empty entitlements - But iOS App SDK finds the entitlements

Hey,I am trying to access a user’s entitlements via the API (I am using the sandbox environment, i.e. I am using Xcode to simulate purchases).But I always get empty entitlements in the response and I’m not sure why. This is my call:curl --request GET \ --url https://api.revenuecat.com/v1/subscribers/<app_user_id> \ --header 'accept: application/json' \ --header 'authorization: Bearer <my_v1_token>'\ --header 'X-Is-Sandbox: true'And this is the answer{ "request_date": "2024-04-26T13:34:56Z", "request_date_ms": 1714138496699, "subscriber": { "entitlements": {}, "first_seen": "2024-04-26T11:24:56Z", "last_seen": "2024-04-26T11:24:56Z", "management_url": null, "non_subscriptions": {}, "original_app_user_id": "<original_app_user_id>", "original_application_version": null, "original_purchase_date": null, "other_purchases": {}, "subscriptions": {} }} However, the iOS app SDK makes t

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