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3,426 Posts
9,478 Replies
5,051 Members

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Questions

lawrence-e2e55cNew Member

Ignoring purchase request for already subscribed package error when trying to repurchase a consumable

Hi there,I am using Revenue Cat Paywalls to let my users purchase products. However if a consumable has been purchased before I am getting the error message:Ignoring purchase request for already subscribed packageThis is happening even though the purchase request is for a NON_RENEWING_PURCHASE which is not a subscription.My app is written in Flutter and I am currently testing on Android before moving on to iOS. I have rechecked my product set up on the Google Play Store and they are not set up as subscriptions. These products are not set up with entitlements in RC, they only have offerings attached.Can anyone help resolve this because at the moment my app doesn’t allow the repurchase of consumables which is obviously an issue.

ep16New Member

How to check active entitlements using API

Is there any way using the v1 (or v2) API to check more directly whether an entitlement is active? The SDK has something like if !customerInfo!.entitlements.active.isEmpty but it seems like the API just returns something like: "entitlements" : { "premium" : { "expires_date" : "2024-04-23T14:43:37Z", "grace_period_expires_date" : null, "product_identifier" : "monthly", "purchase_date" : "2024-04-23T14:38:37Z" } when hitting the GET /subscriber endpoint. This means I have to check the expires_date against Date.now() or something like that which feels clunky rather than having the attribute calculated directly on the API.

shalaw-fatah-5f5d8eNew Member

General Questions

Sandbox (Expo) popup re-appears (loop) after I hit subscribe, no record in Revenuecat, why?

I created this app with Expo and made a couple of offerings with Revenuecat. Now I want to test it. The packages appear,I hit subscribe, The popup appears, I write password and hit subscribe, It says done (without the tick appearing, just a circle) and the whole popup disappears, but after 3 seconds, the purchase popup (Sandbox) reappears again and again. No matter how many times I hit subscribe, it says done and re-appears. There is no record of subscription in my Revenuecat account (yes the sandbox checkbox ticked), and I have registered a sandbox user (valid email with a password) on App Store users. I’m very new to Sandbox testing and I use iOS simulator (17). Does anyone know what to do form here? Checked the Internet and not much was found. By the way, the code does not seem to go through anything after the purchase, it does not show the `console.log` after the function: Here’s the purchase function: const subscribe = async(item) => { try { const {purchaserInfo} = aw

Paulo TaylorNew Member

General Questions

I'm getting a 400 Error "Invalid Platform" when updating Stripe tokens to RevenueCat

When calling the https://api.revenuecat.com/v1/receipts endpoint I’m getting a 400 error as if I’m not sending the X-Platform header const revenueCatBaseUrl = 'https://api.revenuecat.com/v1/';const url = `${revenueCatBaseUrl}receipts`;const headers = { 'Authorization': `Bearer ${revenueCatApiKey}`, 'X-Platform': 'stripe', 'Content-Type': 'application/json'};const data = {app_user_id: uid, fetch_token: subscription}const response = await axios.post(url, data, {headers: headers});return response.status === 200;{code: 7000, message: "Invalid Platform."}Is anyone else experiencing similar issues?

onur-16c70aNew Member

Webhook Duration

Hi,We have a back-end protecting routes based on the subscription status of the user. If user has a subscription, middleware allows to access. To ensure it, after purchase or any other transaction, Revenuecat sends webhook to our server and we are comparing the expiration dates and change the subscription status of user on our server by sending Revenuecat rest api.However, in the initial subscription, if user make purchases and tries to see premium routes immediately in which webhook doesn’t recieve to our server; user may not see the premium content. In this case i have two questions:Revenuecat paywall waits webhook to be sent to be closed? If paywall waits for sending webhook to be closed, no problem. If not, should we make a control on our server by sending request to Revenuecat rest api when the paywall result is purchased?What should our approach be? We know that we mention about very small milliseconds but we have to consider each possibility that may affect the user experience.

peenonNewcomer

General Questions

Pending Payment Listener Status

Hi, I would like to seek for support regarding to slow test card, approves after a few minutes. I would like to know how to get status success or failure after pending a few minutes. Thank you,

lin-song-dc538fNewcomer

on app load, can I request the current server status in react native?

My app retrieve subscription status when the app startsconst customerInfo: CustomerInfo = await Purchases.getCustomerInfo(); console.log('current time', getDateTimeDisplayString(new Date().getTime())); console.log('customer info when loading the app', customerInfo);however, it always loads the last cached data in my ios simulator LOG current time 2024-04-22 19:35:32 LOG customer info when loading the app {"activeSubscriptions": [], "allExpirationDates": {}, "allExpirationDatesMillis": {}, "allPurchaseDates": {}, "allPurchaseDatesMillis": {}, "allPurchasedProductIdentifiers": [], "entitlements": {"active": {}, "all": {}, "verification": "NOT_REQUESTED"}, "firstSeen": "2024-04-22T23:30:56Z", "firstSeenMillis": 1713828656000, "latestExpirationDate": null, "latestExpirationDateMillis": null, "managementURL": null, "nonSubscriptionTransactions": [], "originalAppUserId": "56de1eda-4738-a098-55b8-041900dc5f37", "originalApplicationVersion": null, "originalPurchaseDate": null, "originalPurch

hanna-heloise-heydeNew Member

Problem with revenue cat on Google

W/[Purchases] - WARN(13858): ! Unable to start a network connection due to a network configuration issue: https://api.revenuecat.com/v1/subscribers/gi61cjv4sSYwVJVm9YyqLJzJYet2/attributesE/[Purchases] - ERROR(13858): 😿‼️ PurchasesError(code=InvalidSubscriberAttributesError, underlyingErrorMessage=Some subscriber attributes keys were unable to be saved., message='One or more of the attributes sent could not be saved.')E/[Purchases] - ERROR(13858): 😿‼️ There were some subscriber attributes errors: [SubscriberAttributeError(keyName=$androidId, message=Android ID cannot be modified.)]

simon-neonNew Member

Initial purchase vs renewal events on Android and Ios

Hello there!I have noticed that the revenuecat events differentiate in behavior for android and ios but i did not find a specific explanation for that. If a subscription is canelled and a user purchases again, a renewal event is sent for ios but an initial_purchase is sent for android. Is this correct behaviour?Ive seen that initial_purchase events are sent for first subscriptions or if a “lapsed” user resubscribes. What exactly is a “lapsed” user? The documentation says an active user is someone who interacted with revenue cat in the past 28 days. But then again android is sending initial purchases. I have not come to a conclusion with this. I hope anyone can help me out, thanks!

alex0401New Member

Error: There is an issue with your configuration. Check the underlying error for more details.

Hey Everyone,I have a problem, I get this Error when I try to fetch Products: Error: There is an issue with your configuration. Check the underlying error for more details.This Happens with Android.I tried to look up the problem but couldn’t find a specific solution. any help from anyone? This is my code:

lawrence-e2e55cNew Member

Ignoring purchase request for already subscribed package error when trying to repurchase a consumable

Hi there,I am using Revenue Cat Paywalls to let my users purchase products. However if a consumable has been purchased before I am getting the error message:Ignoring purchase request for already subscribed packageThis is happening even though the purchase request is for a NON_RENEWING_PURCHASE which is not a subscription.My app is written in Flutter and I am currently testing on Android before moving on to iOS. I have rechecked my product set up on the Google Play Store and they are not set up as subscriptions. These products are not set up with entitlements in RC, they only have offerings attached.Can anyone help resolve this because at the moment my app doesn’t allow the repurchase of consumables which is obviously an issue.

ep16New Member

How to check active entitlements using API

Is there any way using the v1 (or v2) API to check more directly whether an entitlement is active? The SDK has something like if !customerInfo!.entitlements.active.isEmpty but it seems like the API just returns something like: "entitlements" : { "premium" : { "expires_date" : "2024-04-23T14:43:37Z", "grace_period_expires_date" : null, "product_identifier" : "monthly", "purchase_date" : "2024-04-23T14:38:37Z" } when hitting the GET /subscriber endpoint. This means I have to check the expires_date against Date.now() or something like that which feels clunky rather than having the attribute calculated directly on the API.

shalaw-fatah-5f5d8eNew Member

General Questions

Sandbox (Expo) popup re-appears (loop) after I hit subscribe, no record in Revenuecat, why?

I created this app with Expo and made a couple of offerings with Revenuecat. Now I want to test it. The packages appear,I hit subscribe, The popup appears, I write password and hit subscribe, It says done (without the tick appearing, just a circle) and the whole popup disappears, but after 3 seconds, the purchase popup (Sandbox) reappears again and again. No matter how many times I hit subscribe, it says done and re-appears. There is no record of subscription in my Revenuecat account (yes the sandbox checkbox ticked), and I have registered a sandbox user (valid email with a password) on App Store users. I’m very new to Sandbox testing and I use iOS simulator (17). Does anyone know what to do form here? Checked the Internet and not much was found. By the way, the code does not seem to go through anything after the purchase, it does not show the `console.log` after the function: Here’s the purchase function: const subscribe = async(item) => { try { const {purchaserInfo} = aw

Paulo TaylorNew Member

General Questions

I'm getting a 400 Error "Invalid Platform" when updating Stripe tokens to RevenueCat

When calling the https://api.revenuecat.com/v1/receipts endpoint I’m getting a 400 error as if I’m not sending the X-Platform header const revenueCatBaseUrl = 'https://api.revenuecat.com/v1/';const url = `${revenueCatBaseUrl}receipts`;const headers = { 'Authorization': `Bearer ${revenueCatApiKey}`, 'X-Platform': 'stripe', 'Content-Type': 'application/json'};const data = {app_user_id: uid, fetch_token: subscription}const response = await axios.post(url, data, {headers: headers});return response.status === 200;{code: 7000, message: "Invalid Platform."}Is anyone else experiencing similar issues?

onur-16c70aNew Member

Webhook Duration

Hi,We have a back-end protecting routes based on the subscription status of the user. If user has a subscription, middleware allows to access. To ensure it, after purchase or any other transaction, Revenuecat sends webhook to our server and we are comparing the expiration dates and change the subscription status of user on our server by sending Revenuecat rest api.However, in the initial subscription, if user make purchases and tries to see premium routes immediately in which webhook doesn’t recieve to our server; user may not see the premium content. In this case i have two questions:Revenuecat paywall waits webhook to be sent to be closed? If paywall waits for sending webhook to be closed, no problem. If not, should we make a control on our server by sending request to Revenuecat rest api when the paywall result is purchased?What should our approach be? We know that we mention about very small milliseconds but we have to consider each possibility that may affect the user experience.

peenonNewcomer

General Questions

Pending Payment Listener Status

Hi, I would like to seek for support regarding to slow test card, approves after a few minutes. I would like to know how to get status success or failure after pending a few minutes. Thank you,

lin-song-dc538fNewcomer

on app load, can I request the current server status in react native?

My app retrieve subscription status when the app startsconst customerInfo: CustomerInfo = await Purchases.getCustomerInfo(); console.log('current time', getDateTimeDisplayString(new Date().getTime())); console.log('customer info when loading the app', customerInfo);however, it always loads the last cached data in my ios simulator LOG current time 2024-04-22 19:35:32 LOG customer info when loading the app {"activeSubscriptions": [], "allExpirationDates": {}, "allExpirationDatesMillis": {}, "allPurchaseDates": {}, "allPurchaseDatesMillis": {}, "allPurchasedProductIdentifiers": [], "entitlements": {"active": {}, "all": {}, "verification": "NOT_REQUESTED"}, "firstSeen": "2024-04-22T23:30:56Z", "firstSeenMillis": 1713828656000, "latestExpirationDate": null, "latestExpirationDateMillis": null, "managementURL": null, "nonSubscriptionTransactions": [], "originalAppUserId": "56de1eda-4738-a098-55b8-041900dc5f37", "originalApplicationVersion": null, "originalPurchaseDate": null, "originalPurch

hanna-heloise-heydeNew Member

Problem with revenue cat on Google

W/[Purchases] - WARN(13858): ! Unable to start a network connection due to a network configuration issue: https://api.revenuecat.com/v1/subscribers/gi61cjv4sSYwVJVm9YyqLJzJYet2/attributesE/[Purchases] - ERROR(13858): 😿‼️ PurchasesError(code=InvalidSubscriberAttributesError, underlyingErrorMessage=Some subscriber attributes keys were unable to be saved., message='One or more of the attributes sent could not be saved.')E/[Purchases] - ERROR(13858): 😿‼️ There were some subscriber attributes errors: [SubscriberAttributeError(keyName=$androidId, message=Android ID cannot be modified.)]

alex0401New Member

Error: There is an issue with your configuration. Check the underlying error for more details.

Hey Everyone,I have a problem, I get this Error when I try to fetch Products: Error: There is an issue with your configuration. Check the underlying error for more details.This Happens with Android.I tried to look up the problem but couldn’t find a specific solution. any help from anyone? This is my code:

JuanFcoNew Member

Third-Party Integrations

What is FB Anonymous ID to integrate Ads?

Hello! We are integrating Facebook Ads with RevenueCat. We found this point in RevenueCat documentation for Flutter: // Set the Facebook anonymous Id Purchases.setFBAnonymousID() What is that Anonymous ID in Facebook Ads?

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